Privacy policy

Apartamentos El Moro

Privacy policy

According to the current legislation on General Data Protection Regulation (GDPR), we inform you that the personal data you provide by filling in the electronic registration in this page will be collected in files whose responsible is:

Tierra Ibicenca, SL

By virtue of the provisions of said legislation, the holder of personal data may exercise his rights of access, rectification, delete, opposition, treatment limitation, data portability and not being subject of automatized individual decisions, including the preparation of profiles, writing to:

Tierra Ibicenca, SL

or by email to the email address of indicating in the subject the title 'General Data Protection Regulation'.
The fact of not registering the personal data required in the form as mandatory, could cause that we cannot proceed with your request.

The accommodation Apartamentos El Moro uses Neobookings booking software as the responsible of the processing and storage of your personal data and reservations in its servers whose responsible is:

NEOBOOKINGS, S.L.
C/ Menéndez Pidal, 14
07820 Sant Antoni de Portmany (Ibiza)
NIF: B-57298010

You can request information about your data by emailing at datos@neobookings.com. To delete or modify your data you should contact .

Furthermore, accepting this legal warning, you are recognizing that the information and personal data collected are accurate and truthful.
The collection of your personal data is done with the purpose of making reservations in our business, offer you the accommodation services and giving you other products and services advertisements, warning and offers and information of general interest.

We also inform you that our server will send to your computer a file ('cookie'), which will give us information about the chosen language and other navigation options of the pages you visit through this website. However, you have the possibility to configure your computer in a way that rejects the installation of these 'cookies'.

Tierra Ibicenca, SL and Neobookings, S.L. make a commitment to treat your personal data in an absolutely confidential way and to use them only for the purposes indicated.

We inform you that Tierra Ibicenca, SL and Neobookings, S.L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Furthermore, the person in charge of the file guarantees the confidentiality of the personal data, although personal data and any other information that is in their power or accessible through their systems could be shared to the competent public authorities in case it is required in accordance with the applicable legal provisions.

The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.

Legal Information

According to the provisions of article 10 of Law 34/2002, on the Information Society and Electronic Commerce Services, all our clients, users and visitors are informed about the legal information related to the company that owns the web located at the Internet address:

http://www.apartamentoselmoro.com

Check in is from 14:00h, if there is availability we will offer check in prior to this time without charge, but only if there is availability.

Check out is until 11:00h maximum. If you need a 'late check out' it will be under availability. We are sorry but until the same day we cannot assure that the late check out can be done (it depends on the time that the next guests arrive).

1 .- DETAILS

Verify that the data you send in your form are correct, taking special attention to your e-mail. 
We strongly recommend that you provide us a phone number if necessary to make any urgent communication. 

2 .- CONFIRMATION OF THE RESERVATION. 
The reservation will be immediately confirmed. Be sure to check your mailbox where you receive your confirmation, or print the booking voucher which will appear on your screen once the process correctly. The voucher and mail will be sent, together with the main data of the reserve in orther to identifies your reservation. 

3 .- RESERVATION AND DEPOSIT. 

If there is availability for your request, indicate the total value of the reservation, including national taxes, clearly specifying that payment should be made effective upon arrival at the facility. The tourist tax is paid upon arrival and is separate from the total amount of the reservation. 


4 .- CANCELLATION POLICY. 

If canceled or modified up to 3 days before arrival no charge will be made. If canceled or modify past 3 days before arrival, one night will be charged. If no show the total amout of the booking will be charged.

5.-PROTECTION OF PERSONAL DATA. 

In compliance with Article 5 of Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter 'Data Protection Act), Aptos. El Moro, we reported that the personal data provided to us by completing any registration forms address listed on our site, and those data that Aptos. El Moro access as a result of browsing, query, request or contracting of any service or product, or any transaction or operation performed through the Web Site of Aptos. El Moro will be stored in a file that is Aptos El Moro, whose office (C / Isidoro Macabich, 15-07820 Sant Antoni de Portmany, Ibiza) may exercise its right of access, rectification, cancellation and opposition to the treatment of personal data under the terms and conditions provided in the LOPD. Do not fill in the required fields displayed in any form of electronic record may have the effect of Aptos El Moro unable to deal with your request. The purposes for collecting personal information are those particularly identified on each page with the electronic registration form. 

Aptos El Moro tells you that it has implemented security measures technical and organizational measures to ensure the security of your personal data and avoid its alteration, loss, and / or unauthorized access, given the state of technology, the nature of the data stored and the risks they are exposed, whether from human action or the physical or natural. All in accordance with the provisions of Article 9 Data Protection Act and Royal Decree 994/1999 of 11 June, which approves the Regulations on security measures for automated files containing personal data. 



For any questions please contact: 

Apartamentos El Moro 

Tierra Ibicenca, S.L 

C / Isidoro Macabich, 15

07820 San Antonio, Ibiza 
Tel 971 340775 - Fax 971 340775 
info@apartamentoselmoro.com